Emotional Intelligence: is a combination of self-confidence, emotional regulation and emotional awareness. In other words, how highly do you regard yourself? Are you aware of and in touch with your emotions and are you able to modify and regulate your behaviour when appropriate?
Self-Confidence: involves having self-belief, being self-assured, self-reliant and unfazed by challenge.
Emotional Regulation: is the ability to appropriately manage responses to emotional situations, remain upbeat under pressure, regulate and control behaviour and be emotionally consistent.
Emotional Awareness: includes being able to connect with one’s emotions and being mindful of oneself and others. It involves the ability to be reflective and intuitive. It also refers to being genuine.
Social Intelligence: is a combination of a regard for others, social awareness and relationship management. In other words, does a person have trust and confidence in others? Are they aware of the feelings and emotions of others? Can they adapt to these signals? Are they able to build meaningful relationships?
Regard for Others: is having confidence in others, being trusting of colleagues, valuing colleagues and being supportive and kind.
Social Awareness: includes being observant and attentive, identifying changes in the mood of others and being considerate. It is also being attentive to the needs of others.