resilienceflow® | building strong organisations

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resilienceflow® is a psychometric assessment, resilience quotient (RQ) that measures an individual’s resilience with regard to how they approach their job. Measurement is made across 6 dimensions of resilience.

resilienceflow® produces four user-friendly reports:

  • Development: designed for individuals. For use in training and coaching.
  • Management: designed for the manager or coach. This report includes a behavioural summary and probing questions.
  • Interview: designed for use in interviews and full of questions to assess a candidate’s self-awareness and inclination towards self-development.
  • Candidate/Personal: for use by the individual for awareness and feedback.

Unique Features:

Detailed measure: resilienceflow® measures across 6 dimensions of resilience.

Deep insight: resilienceflow® measures resilience day-to-day and when under pressure. This highlights potential areas of development.

Clear feedback: reports highlight potential overused and underused dimensions offering clear focus for development.

Our unique resilienceflow® indicator gives a snapshot of potential overused and underused dimensions.

Personal Benefits:

  • Manage change effectively.
  • Grow your personal grit.
  • Manage stress better.
  • Develop and maintain a positive mindset.
  • Improve problem-solving and creativity.
  • Value new experiences.
  • Embrace professional development opportunities.

Through administrators can create a team composite allowing organisations to measure the collective resilience within teams.

resilienceflow® will offer insights into the user’s:

  • Assertiveness
  • How well they adapt to change
  • How well they can endure challenging circumstances and ‘bounce back’ from them
  • It will also measure areas of optimism and how an individual sees oneself.

Benefits of resilienceflow®

Manage change effectively

Resilient people are able to adapt and manage change more effectively. They are able to see the value in alternative views to their own. They are able to maintain an optimistic perspective and remain upbeat under pressure.

Being able to manage and cope with change effectively is a key aspect of developing your personal resilience. The resilienceflow® development report in conjunction with the resilience advantage workshop encourage users to develop personal change management strategies.

Grow your personal ‘grit’

People with grit have the will and tenacity to keep going when the odds are stacked against them. They dig deep when things get tough and deal with what is in front of them. resilienceflow® in conjunction with supporting training and coaching will help develop personal grit.

We feel strongly that this is a key driver of personal excellence in the workplace. Being the best you can be in any given moment, in any given situation is what growing your ‘grit’ is all about.

Value new experiences

Resilient people value new experiences. They seek the opportunity to learn and embrace opportunities to seek improvement. They are optimistic about potential outcomes.

Improve problem-solving and creativity

Being able to adapt, change and create new alternatives and solutions is critical to personal resilience. resilienceflow® encourages its users to be open to alternatives and value them as possible and genuine solutions to the challenges work life can thrust upon us.

Manage stress better

Resilient people are adaptable. They can take a series of competing demands and rationally prioritise them. They have a healthy self-esteem that helps them to balance personal and professional pressures. They value themselves and therefore make positive changes in negative stress environments.

Embrace professional development opportunities

Resilient people are capable of being objective and rational. They see value in their professional development and seek ways to improve their performance. They value autonomy in the work that they do and rationally test their own assumptions.

Develop a positive mindset

resilienceflow® promotes a positive mindset. It encourages people to enjoy and get excited about new possibilities and ideas. It challenges people to appreciate the process of learning and take full advantage of the opportunities available to them.

Remaining positive in all circumstances can be a challenge. resilienceflow® in conjunction with the resilience advantage workshop encourages the user to look on the ‘brighter side’ of a situation and display a consistently positive attitude and mindset.

This behaviour assists individuals and those around them to deal with adversity or stress positively. It encourages the user to be open to alternatives and explore possibilities with the view of finding better outcomes and solutions in the workplace.

What does resilienceflow® measure?

Personal resilience is the combination of being optimistic, curious and independent. It involves having a healthy self-esteem, and being adaptable. It also involves the ability to be assertive.

In other words, does a person tend to look on the ‘brighter side’ of a situation? Are they keen to learn and develop? Are they able to be emotionally detached and look at a task objectively?

Do they have a high regard for their own self worth? Are they able to endure and bounce back from difficult situations? How easily can they adjust to new circumstances? Do they seek improvement? Are they certain in their actions and can they articulate their views clearly?

Using a measure of RQ such as resilienceflow® provides valuable and quantifiable insights into a person’s resilience at work.

Optimism: is having a positive outlook, remaining upbeat under pressure, focusing on what you enjoy and getting excited about new possibilities and ideas.

Unbiased: is being objective and rational. It is taking a calm and calculated approach, taking time to consider problems and to separate feelings and emotions from rational decisions.

Self-Esteem: includes having a sense of internal worth, having a clear purpose, speaking positively to oneself and recognising one’s strengths.

Perseverance: involves persisting during challenging times, bouncing back from difficult situations, dealing with what is in front of oneself and enduring change and ambiguity.

Adaptability: is seeking alternative views and ideas. It is adapting to new environments, testing one’s own assumptions and coping with limited information.

Assertiveness: is being certain in your actions. It is being confident to articulate your strong opinions and views to others. It commands respect and delivers messages with authority and impact. It arrives at decisions quickly and follows through on proposed actions.

resilienceflow® in development

The resilience advantage with resilienceflow® is our resilience workshop that can be delivered as an individual or team day. In this workshop each learner develops self-awareness and self-management strategies to develop their resilience at work.

Every learner receives their resilienceflow® development report and full workbook. Team days include a wall chart of the team’s profile.

resilienceflow® in recruitment

resilienceflow® includes several behaviours that underpin resilience in the workplace. This means that, like all behavioural competencies, they can be measured (RQ) and form part of a a competency-based interview. Effective interviews are fair, consistent and use rigorous interview techniques.

The questions found in the candidate’s resilienceflow® interview report will help ensure consistency between candidates.

When we recruit for resilience, as with all behavioural competencies, we seek to find if the candidate can demonstrate self-awareness and self-management techniques in order to effectively adapt to the needs of the role.

In all things you are looking for job-fit and it is important that interviewers understand the requirements of the role before they interview.

We recommend you use the flowprofiler® Role Reviewer™ to ensure you have considered the degrees of aptitude, attitude and approach that a successful candidate will be required to demonstrate before you offer them the role.

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